Warehouse Management System Access
We keep our clients in the loop with our leading cloud-based warehouse management systems (WMS). We offer real-time visibility, control of orders and inventory as well as returns management, reporting and analytics.
Note: When navigating away from Epack's website, we are not responsible for the privacy policies of any external websites
Surcharges
EPack applies a surcharge to all freight fees. This surcharge is made up of 3 components
​
-
Variable Fuel Surcharge (VFS) - This is the fee that courier companies apply to offset the fluctuating fuel prices. Since transportation is heavily influenced by fuel prices, this surcharge helps ensure that delivering your parcels remains economically viable. This surcharge is calculated as a percental the base shipping rate and will fluctuate with the price of fuel.
-
Road User Charge (RUC) - This is a government levy that provides funds to maintain the roads in New Zealand. Calculated as a percentage of the base rate.
-
Temporary Service Continuity (TSC) - This surcharge helps cover costs from operating expenses caused by extraordinary events. Calculated as a percentage of the base rate.
​
The surcharge is calculated by the carrier at the end of each month for the following month.
Carrier surcharge information below.​​
NZ Couriers - Click Here​​​
​​
Kiwi Express Couriers - Click Here​​​
​​
NZ Post - Click Here​​​
​​
Aramex - Click Here
​​​​​​
Mainfreight: Current fuel adjustment factor - 12.34%